FAQ · 2026
Questions founders ask before partnering with us
Straight answers about our agency model, deliverables, compliance, and what you can realistically expect from a performance marketing partnership in Singapore.
Is PitchDrive an AI platform or SaaS vendor?
No. PitchDrive is a performance digital marketing agency — not an AI software platform, SaaS product, IT outsourcing firm, or standalone web studio. We deliver hands-on Google Ads management, Meta Ads campaigns, conversion rate optimisation, lead generation programmes, and analytics reporting for corporate clients who need measurable pipeline growth. You engage us for professional marketing services executed by strategists, analysts, and creative specialists. We do not sell software licences, subscription dashboards, or automated "growth bots." If you are looking for a self-serve marketing tool, PitchDrive is not the right fit. If you need an accountable partner to run and optimise paid media on your behalf, we are built for that.
Do you guarantee ROI?
No. PitchDrive does not guarantee specific return on investment, lead volumes, cost-per-acquisition targets, rankings, viral reach, follower counts, or revenue outcomes. Digital advertising performance depends on factors outside any agency's direct control — auction dynamics, seasonal demand, product-market fit, sales follow-up speed, competitive spend, platform policy changes, and creative resonance with your audience. What we guarantee is disciplined methodology: transparent reporting, documented test hypotheses, proactive budget governance, and contractual clarity on deliverables. Historical benchmarks from past client engagements may be shared during discovery, but forward projections are always framed as targets subject to validation through data — never as promises.
Do you work with AI and SaaS companies?
Yes. A significant share of our 2026 client portfolio comprises AI-native startups and B2B SaaS firms selling into Singapore and broader APAC markets. We understand long sales cycles, product-led versus sales-led motions, and the creative nuances required to explain complex technology without diluting conversion intent. Our Google Ads structures separate branded, competitor, and category-intent tiers, while Meta campaigns test problem-aware hooks that resonate with technical buyers and economic champions alike.
What is your minimum engagement period?
Most programmes begin with a three-month initial term. Performance marketing requires sufficient data volume for optimisation algorithms and human analysts to converge on winning combinations. Shorter pilots are available for audit-only engagements under our PPC Strategy & Audits service line. Sprint programmes such as PD-101 run on a defined 90-day activation window with clear exit criteria documented at onboarding.
How do you report on performance?
Clients receive a live dashboard refreshed daily, a written weekly summary highlighting spend pacing and conversion shifts, and a monthly strategy call. All metrics map to definitions agreed at onboarding so platform numbers align with your CRM. We reconcile Google Ads, Meta, and GA4 data against HubSpot, Salesforce, or your chosen pipeline source so leadership sees marketing-sourced revenue — not isolated channel vanity metrics.
What programme tier should we start with?
Early-stage companies with limited historical data typically begin at PD-101 Launch Sprint or PD-201 Growth Core. Established brands managing S$25,000 or more in monthly media spend across multiple channels align with PD-301 Scale Engine or higher. Enterprise B2B firms with complex buying committees often select PD-401 Enterprise Demand. We recommend the right tier during a discovery workshop — not before we understand your unit economics, current channel mix, and 2026 targets.
How do you handle PDPA for lead forms?
All forms on pitchdrive.pro require explicit consent before submission — the consent checkbox is never pre-selected. Data collected through contact forms is used only to respond to enquiries and deliver contracted services. We retain enquiry data according to our Privacy Policy and comply with Singapore's Personal Data Protection Act 2012. Clients engaging us for lead generation campaigns must also ensure their own landing pages and CRM workflows meet PDPA requirements; we advise on form design and consent language as part of scope.
Retainer versus project engagement?
Projects suit defined CRO sprints, PPC audits, or campaign launches with clear start and end dates. Retainers suit ongoing Google Ads and Meta Ads management with weekly optimisation, monthly executive reviews, and continuous testing. Most PitchDrive programmes operate on retainer terms with a documented three-month initial commitment. One-time audits and sprint activations are available without long-term retainer obligations.
What are typical programme price ranges?
Programmes range from S$3,500 per month for PD-101 Launch Sprint through S$35,000 per month for PD-601 Full-Funnel Partner. Media spend is separate from agency fees and is paid directly to advertising platforms. All pricing is quoted in Singapore dollars. See our Programs page for tier details, deliverables, and media spend ceilings.
Support hours and escalation?
Standard support runs Monday to Friday, 09:00–18:00 Singapore time. Retainer clients at PD-301 and above receive same-day Slack response during business hours. Emergency campaign issues — such as account suspensions or tracking failures — have escalation contacts documented in your statement of work. We do not provide 24/7 coverage unless separately contracted under PD-601.
Still have questions?
Book a no-obligation strategy call. We will answer your questions directly and recommend a programme or service mix matched to your situation.
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